Users can locate and unlock the devices using their smartphones, but scooter companies require little training for first-time riders. Bird’s app, for example, just shows users a series of graphics that tell riders to do things such as “bring your own helmet” and “ride in bike lanes.
Lime, which operates in more than 70 cities across the country, offers a “How to Lime” instructional video, but the company doesn’t require riders to watch it before riding. Without that guidance, the scooters, which travel up to 15 miles per hour, can take some riders by surprise.”
Riders consider legal action
Accidents, however, aren’t always a rider’s fault. The most common call from people who were injured because of a scooter malfunction, the number one malfunction we’re seeing are brakes not working and throttles sticking.
To use the scooters, riders often have to agree to lengthy terms of service that release companies from legal liability for injuries on their devices. Lime’s contract, for example, requires users to acknowledge that “the products are machines that may malfunction, even if the products are properly maintained, and that such malfunction may cause injury.”
If you or a loved one has been seriously injured because of an electric scooter call us now 1-888-HDZLAW-8, we will aggressively determine who is at fault to see if we can get justice for you.