If you have a credit report, there’s a good chance that you’re one of the 143 million American consumers whose sensitive personal information was exposed in a data breach at Equifax, one of the nation’s three major credit reporting agencies.
WHAT EQUIFAX IS SAYING?
Equifax is trying again to clarify language about people’s right to sue, and said Monday it has made other changes to address customer complaints.
The company is trying to staff up its call centers more in order to handle the increased customer service calls. It also now says people will get randomly generated PINs when they try to put a security freeze in place. People had complained about PINs being based on the time and date requests were made.
Equifax also acknowledged that its language particularly over the right to sue has been confusing at best, and said it was removing that language from their website. “Enrolling in the free credit file monitoring and identity theft protection that we are offering as part of this cybersecurity incident does not waive any rights to take legal action,” it said.
Our law firm Alex R. Hernandez Jr. PLLC is dedicated to helping consumers affected by this breach. Individually or by a class action lawsuit.
Call our law offices if you believe you have been a victim of this breach at 1-888-HDZLAW-8